Mechanics are professionals that work in a very specific niche in the market. It takes a lot of experience and many hours of learning to have even a basic knowledge of automotive repair and maintenance.
Because of this speciality, many people feel intimidate by their comparative lack of knowledge when dealing with mechanics. To help you feel more comfortable inside a garage the next time you bring your car in, hereâ€™s five questions that you should ask. They won’t turn you into a professional, but at least you’ll be able to converse and not feel totally useless!
Do you specialise in a certain type of repair?
A great question to ask if you have a European car. Some auto repair shops have mechanics who are experienced with foreign cars.
Do you charge for estimates?
Good mechanics are happy to provide you with an estimate for the work that needs done. It differs between the mechanics and the repairs necessary for your vehicle, but most times estimates are free.
Will I get an itemised bill?
This is a great way to check for the work that’s been completed, and a breakdown of exactly what you’ve paid for. Itemised billing will show you what parts have been added and if they are new.
Can I have a courtesy car?
If your car is essential to your work, or you need to pick the kids up, then you’re going to need a car to get around in while yours is being repaired. It’s a great idea to ask if your mechanics offer a courtesy service to help you get around. If they don’t, at least then you have time to organise something else.
What payment options do I have?
If your vehicle needs some serious work, and new parts need to be ordered and installed, then your bill may be higher than expected. It’s always a good idea to check beforehand on the different ways you can pay. Monthly installments might be an option with your local mechanics.